Shipping Policy
Thank you for shopping with Vienraa! We aim to deliver your orders quickly and securely so you can start enjoying your fitness journey with style.
🚚 Shipping Timeframes
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Domestic Shipping (within GCC & Saudi Arabia):
Delivery within 3 – 5 business days. -
International Shipping:
Delivery within 7 – 14 business days, depending on your country and customs clearance.
📦 Order Processing
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All orders are processed within 24 to 48 hours (excluding weekends and holidays).
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Once processed, you will receive a confirmation email with a tracking number.
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Orders placed after 5 PM or during the weekend will be processed on the next business day.
🌍 Shipping Rates
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Free shipping on all orders over [insert free shipping threshold, e.g., $75 or 300 SAR].
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Shipping fees for smaller orders are calculated at checkout based on your location.
❗Customs & Duties (International Orders)
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International shipments may be subject to customs fees or import duties.
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These charges are the responsibility of the customer and vary by country.
📬 Shipping Delays
While we strive to deliver all orders on time, delays may occur due to:
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Weather conditions
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Courier service issues
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Customs processing (for international orders)
We appreciate your patience and will assist you if any delays occur.
✉️ Need Help?
If you have any questions about your order or shipping status, contact us anytime at:
📧 support@vienraa.com or through our Contact Us page.
Vienraa – Designed to move with you.