FAQs
1. What sizes are available for the shorts?
We offer sizes S, M, L, and XL. Please refer to our Size Guide for detailed measurements to ensure the perfect fit.
2. Are the shorts squat-proof?
Yes! Our scrunch shorts are made from high-quality, stretchy, and thick materials that are completely squat-proof and designed for full mobility.
3. What material are the shorts made of?
Our shorts are crafted from a blend of polyester and spandex, ensuring breathability, stretch, and comfort for every workout.
4. How long does shipping take?
Orders are typically delivered within 3–5 business days inside the region. International shipping may vary depending on your location.
5. Can I return or exchange my order?
Yes, we accept returns or exchanges within 7 days of delivery as long as the product is unworn, unwashed, and in original condition. Visit our Return & Exchange Policy for more info.
6. How can I track my order?
Once your order ships, you will receive a tracking number via email or SMS. You can also track your order via the Track Order page.
7. What payment methods do you accept?
We accept Visa, Mastercard, Apple Pay, STC Pay, Mada, and more – all transactions are 100% secure.
8. Do you ship internationally?
Yes! We ship worldwide. Shipping fees and times will vary depending on your destination.
9. Is my personal information safe?
Absolutely. Your privacy is important to us. We use SSL encryption and follow strict data protection policies. Read our Privacy Policy for details.
10. How can I contact customer service?
You can reach us anytime through our Contact Us page or by email at support@vienraa.com.